Toners & Lotions

Questions, answered gently.

Here are some of the most common questions from our community. Can’t find yours? We’re a message away.

What is your return policy?

1. Returns at a Glance

Damaged / defective product

3 days

Any condition — free return

Opened/used cosmetics or skincare

Not accepted

Hygiene & safety — no exceptions

Sale / promotional items

Not accepted

No returns or exchanges

How long does shipping take?

All orders typically ship in between 3 and 5 business days. Delays due to public holidays or some unforeseen circumstances are possible. Rest assured, we try our best to get your order to you ASAP.

If you’re experiencing a delay in your order, please get in touch with us, and we will do our best to sort you out!

Estimated shipping times are as below:

Within the KSA: 1-3 business days

Rest of the GCC : 3-7 business days

Do you ship internationally?

Yes, we ship worldwide

Are all products authentic?

Yes, we guarantee that all of our J-beauty products are 100% authentic and trustworthy.

We work exclusively with J-beauty brands, official brand suppliers, and distributors.

What payment methods do you accept?

We accept all major credit and debit cards. We also offer Cash on Delivery (COD) within the KSA, as well as flexible payment options through Tabby.

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Hada Labo Gokujyun Premium Lotion - 170ml

Hada Labo Gokujyun Premium Lotion - 170ml

Hada Labo Gokujyun Hyaluronic Lotion - 170ml

Hada Labo Gokujyun Hyaluronic Lotion - 170ml

Naturie skin conditioning milk 230ml

Naturie skin conditioning milk 230ml

Hada Labo Gokujyun Aging Care Lotion - 170ml

Hada Labo Gokujyun Aging Care Lotion - 170ml

Hada Labo Shirojyun Arbutin Whitening Lotion - 170ml

Hada Labo Shirojyun Arbutin Whitening Lotion - 170ml

Hada Labo Shirojyun Premium Whitening Lotion - 170ml

Hada Labo Shirojyun Premium Whitening Lotion - 170ml

Hada Labo Shirojyun Premium Moisturizing Lotion - 170ml

Hada Labo Shirojyun Premium Moisturizing Lotion - 170ml

Pair Acne Clean Lotion - 160ml

Pair Acne Clean Lotion - 160ml

Naturie Hatomugi Skin Conditioner - 500ml

Naturie Hatomugi Skin Conditioner - 500ml

Melano CC Vitamin C Whitening Lotion Moist - 170ml

Melano CC Vitamin C Whitening Lotion Moist - 170ml

Melano CC Vitamin C Whitening Lotion - 170ml

Melano CC Vitamin C Whitening Lotion - 170ml

Curel Moisture Lotion III Enrich - 150ml

Curel Moisture Lotion III Enrich - 150ml

Questions, answered gently.

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