Privacy policy
Last updated: 23 July 2026
1. Introduction
J Beauty Arabia (jbeautyarabia.com) respects your privacy. This policy explains what personal data we collect, how we use it, and your rights, in line with the Saudi Personal Data Protection Law (PDPL) and applicable regulations.
2. Data We Collect
When you browse, create an account, or place an order we may collect: your name, email address, phone number, delivery address; order and payment confirmation details (we never see or store your full card number — payments are handled by our licensed payment provider); and technical data such as device type, browser, and pages visited, collected via cookies and similar technologies.
3. How We Use Your Data
We use your data to process and deliver your orders, provide customer support and handle returns, send order updates, improve our website and product range, and — only if you opt in — send marketing emails and offers. You can unsubscribe from marketing at any time via the link in any email.
4. Sharing Your Data
We never sell your personal data. We share it only with service providers who need it to serve you: our payment provider (Tap Payments) to process payments, delivery companies to ship your orders, and technology providers that power our store, analytics, and email services (such as Shopify, Google Analytics, and our email platform). All providers are bound to protect your data and use it only for the agreed purpose. We may also disclose data where required by law or a competent authority.
5. Cookies
We use cookies to keep your cart working, remember your preferences, measure site performance, and understand how visitors use our store. You can manage or disable cookies in your browser settings; some site features may not work without essential cookies.
6. Data Retention
We keep your data only as long as needed for the purposes above and to meet legal obligations (such as tax and commercial record-keeping requirements), after which it is deleted or anonymized.
7. Your Rights
Subject to applicable law, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of data we no longer need to keep, and withdraw consent to marketing at any time. To exercise any of these rights, contact us at customersupport@jbeautyarabia.com — we respond within a reasonable period.
8. Security
We apply appropriate technical and organizational measures to protect your data, including encrypted connections (SSL/TLS) across the entire store and restricted access to personal data within our team.
9. Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with an updated date.
10. Contact
Email: customersupport@jbeautyarabia.com
Website: www.jbeautyarabia.com
J Beauty Arabia — operated from the Kingdom of Saudi Arabia. KSA VAT Reg. No. 314496632100003.
